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UNIVERSITY OFFICE
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012 Telecom Dr.(rear entrance of the Telecom building under the blue awning off Research Drive)
- Phone: (919) 684-5800
- Email: dukecard@duke.edu
- Office Hours: 9AM to 5PM Monday through Friday
The University DukeCard Office is open by appointment only. Schedule an appointment to visit our office. When you arrive, please use the call box beside the door for assistance.
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MEDICAL CENTER OFFICE
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Duke Clinics Building, Red Zone(by the Medical Center Bookstore and with the Parking Office)
- Phone: (919) 684-2273
- Email: dukecard@duke.edu
- Office Hours: 9AM to 5PM, Monday through Friday
Submit a Help Ticket
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Request help from DukeCard staff.
- Report an Urgent Problem or Issue (urgent)
- Download Door Schedule (urgent) *
- Unlock My Door for a Scheduled Event
- Add or Remove an Individual's Building Access
- Report a Vending or Laundry Reader Problem
- Report a Housing Wireless Lock Issue (students only)
* For Access Coordinators only
You can also report a problem via email to dukecard@duke.edu or by phone at (919) 684-5800.
Help Articles
Find answers to common setup questions with step-by-step instructions and frequently asked questions.
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